AMTEX operates a scalable and robust technology infrastructure consisting of proprietary and customer developed applications and a completely converged secure global network.
All critical components have redundancy and are designed to seamlessly allow redirecting traffic from one location to another. AMTEX can integrate its systems with their client applications to align with client business process. |
- 500 seats capacity call center in Chennai
- In-built resilience to ensure 100% uptime
- 6 Mbps Internet Bandwidth
- 16 x E1 = 480 International Voice Circuits
- VPN Connectivity to clients for secured communication
- Outbound capacity
- Predictive Dialer, Siemens EPABX and ACD, HP Enterprise Class servers and Database for B2C and B2B campaigns
- Inbound capacity
- Toll Free and Geography specific Toll Numbers, Siemens ACD, 24 x 7 support
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| Our Service Offering |
| Industry Verticals |
- Telecom
- Internet Services
- Banking & Financial
- Retail
- Health Care
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| Horizontal Offerings |
- Market Research / Market Surveys
- Technical Support Services
- Customer Relationship Management
- Customer Infrastructure Support |
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| Quality |
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